Return & Refund Policy

Return and Refund Policy

At Cheap Football Shirts, we are committed to providing a risk-free shopping experience and ensuring your satisfaction. Please review our return and refund policy carefully.

Eligibility for Returns

• Timeframe: Returns are accepted within 30 days of delivery.
• Condition: Items must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items

• Customized shirts with printing or patches.
• Shirts with player names/numbers where the player has changed squad numbers.
• Clearance items (final sale, no returns or exchanges).
• Returns due to incorrect size ordered.

How to Return an Item

1. Initiate the Return: Email us at support@cheapfootballshirts.com with your order number and reason for return.
2. Condition: You are responsible for the return shipping cost unless the item is faulty or we made an error in the shipment.
3. Postage Costs: If there’s a quality issue, we will cover the return shipping fee.

Refunds

• Inspection: Once received, the returned item will be inspected for eligibility.
• Processing Time: Approved refunds are processed within 5-10 working days.
• Refund Method: Refunds will be issued to the original payment method used during checkout.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us immediately at support@cheapfootballshirts.com.

Provide:

• A photo of the item.
• Your order number.
• A brief description of the issue.

We may offer a replacement, voucher, or refund. If the issue is due to a fault, we will cover the return shipping cost.

Legal Rights

This policy does not affect your statutory rights under consumer protection laws. You are entitled to a full refund for faulty or misrepresented items.

Contact Us

For any questions regarding returns or refunds, please reach out to us:

• Email: support@cheapfootballshirts.com
• WhatsApp: +44XXXXXXXX
• Live Chat: Click the “Chat Now” button on our website.